Help

Support

Contact us

The fastest way to reach us is email: support@chatwithcracked.com. We answer every message, usually within one business day.

Restore your purchases

Already subscribed but Pro isn't active? In the app, go to Settings → Restore purchases. Make sure you are signed in with the same account (and Apple ID) you used to subscribe.

Manage or cancel your subscription

Subscriptions purchased through the App Store are managed by Apple. In the app, go to Settings → Manage subscription, or open your iPhone's Settings → your name → Subscriptions. Cancelling stops the next renewal; you keep Pro until the end of the current billing period.

If you subscribed through our website, email support@chatwithcracked.com and we will cancel it for you right away.

Delete your account

You can permanently delete your account and all associated data in the app: Settings → Delete Account. This cannot be undone. If you can't access the app, email support@chatwithcracked.com from a message that includes your account phone number and we will process the deletion for you.

Report content

If the app generates something offensive or harmful, or you want to flag a problem, use Settings → Report a Problem in the app or email support@chatwithcracked.com with a screenshot. We review every report and take action on violations of our content policies.