Privacy Policy

This Privacy Policy explains what information Cracked AI (“Cracked,” “we,” “us”) collects when you use the Cracked mobile app and website (the “Service”), how we use it, and the choices you have.

• Account information — your phone number (used for sign-in and verification) and a unique account identifier.
• Content you create — the prompts you submit and the text, images, and media generated for you, so we can deliver and improve the Service.
• Purchase information — your subscription status and transaction identifiers. Payment details are handled by Apple or our payment processor; we never see your full card number.
• Usage and device data — app interactions, device type, OS version, and crash data, collected through analytics tools to understand how the app is used and to fix problems.

• to provide, maintain, and improve the Service;
• to process purchases and manage subscriptions;
• to secure accounts and prevent fraud and abuse;
• to enforce our content policies and review reported content;
• to communicate with you about the Service and support requests;
• to comply with legal obligations.

We do not sell your personal information.

We share data with a small number of providers who process it on our behalf: cloud hosting and authentication (Google Firebase), payment processing (Apple and Stripe), and product analytics (Mixpanel). Each provider only receives what it needs to perform its function and is bound by its own contractual and legal obligations.

We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete your personal information and generated content, except where we must retain limited records to comply with legal, tax, or fraud-prevention obligations.

You can permanently delete your account and associated data at any time from Settings → Delete Account in the app. You can also email support@chatwithcracked.com and we will process the deletion for you.

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@chatwithcracked.com. We will respond within the timeframe required by applicable law.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

We use industry-standard safeguards — including encryption in transit and access controls — to protect your information. No system is perfectly secure, so we cannot guarantee absolute security.

We may update this policy from time to time. If we make material changes, we will notify you in the app or by other reasonable means. The “Last updated” date above reflects the latest version.

Questions or concerns about privacy? Email support@chatwithcracked.com.